1. How can I place an order?
Simply browse products on NegiMart add your desired items to the cart, and proceed to checkout to complete your purchase.
2. What payment methods do you accept?
We accept secure online payments through available payment options displayed at checkout, including UPI, debit cards, credit cards, net banking, and other supported payment methods.
3. How long does delivery take?
Orders are usually delivered within 4–8 business days across India. Delivery times may vary depending on your location and courier service availability.
4. How can I track my order?
Once your order is shipped, you will receive tracking details via email or SMS so you can monitor your shipment status.
5. Can I cancel my order?
Orders can only be canceled before they are shipped. To request cancellation, contact us as soon as possible at komalashoknegi@gmail.com.
6. What should I do if I receive a damaged or wrong product?
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
📧 Email: komalashoknegi@gmail.com
7. Do you offer refunds or returns?
Refunds and returns are handled according to our Return & Refund Policy. Please review the policy page on our website for complete details.
8. Is my payment information secure?
Yes. We use secure payment gateways and industry-standard security measures to protect your payment and personal information.
9. Do you ship all over India?
Yes, we currently deliver to most locations across India. Some remote areas may have limited courier availability.
10. How can I contact customer support?
You can contact our support team anytime via email: